1. Who is responsible for your personal data?
SmartTech Maintenance processes personal data in connection with this website, enquiries and business services and acts as controller for those processing activities.
Privacy Statement.
SmartTech Maintenance handles personal data with care. This statement explains what information we process, why we process it and your rights.
SmartTech Maintenance • Chamber of Commerce 98866168 • Version October 2026
Principle: we only process personal data necessary for contact, intake, business services, administration and the safe operation of the website.
2. What personal data do we process?
We may process your name, company, email address, telephone number, business contact details, information submitted through the intake or contact form, information required for quotations, agreements and invoicing, and limited technical website data.
3. Why do we use this data?
We use personal data to respond to enquiries, discuss maintenance requirements, prepare and perform services, maintain business contact, handle administration and invoicing, secure the website and comply with legal obligations.
4. Legal bases
Depending on the situation, processing is based on steps prior to or performance of a contract, a legal obligation, legitimate interests such as normal business communication and security, or consent where required.
5. Intake and contact information
Information submitted through the website is used to assess your request and contact you. Please do not include unnecessary sensitive personal information in free-text fields.
6. Cookies and website use
The website may use functional cookies or similar technologies required for proper operation and limited analytical information where permitted. Non-essential cookies requiring consent are only used after consent.
7. Sharing with third parties
SmartTech Maintenance does not sell personal data. Data is only shared where necessary for services, website operation, administration or legal obligations.
8. Retention
Personal data is not retained longer than necessary for the purpose for which it was collected, unless a legal retention obligation requires a longer period.
9. Security
Appropriate technical and organisational measures are taken to protect personal data against loss, unauthorised access, misuse or unwanted disclosure.
10. Your privacy rights
Subject to the GDPR, you may have rights of access, rectification, erasure, restriction, data portability and objection. Consent can be withdrawn where processing is based on consent.
11. Verification of requests
We may request additional information where reasonably necessary to verify that a privacy request relates to your personal data.
12. Supervisory authority
You may contact SmartTech Maintenance with privacy concerns and you also have the right to lodge a complaint with the Dutch Data Protection Authority.
13. External websites and LinkedIn
External links are subject to the privacy policies of those third parties. SmartTech Maintenance is not responsible for their processing activities.
14. Changes
This Privacy Statement may be updated when the website, services or applicable rules change. Version: October 2026.